Business Continuity as a Service (BCaaS)

Virtual Corporation Business Continuity as a Service (BCaaS) provides professional support for business continuity programs and software tools that transitions BCM management responsibility from the client to Virtual Corporation. 

We offer a variety of engagement options, so you can custom-design your BCaaS service and, add value to your organization by:

• Improving your Business Continuity Management capabilities
• Reducing operating cost variability
• Increasing your focus on core competencies
• Gaining peace of mind knowing that your Business Continuity program follows industry best practices
• Leveraging the depth and breadth of the Virtual Managed Services Team

Program Management

Provide program support for the implementation and management of business continuity services offerings.

This includes:

• Dedicated Business Continuity Management Consultants to lead, manage and coordinate all business continuity activities
• Development of an annual and multi-year BCM strategy roadmap that includes identification of resilience improvements
• All status meetings and reporting to executive leadership
• Quarterly progress reporting with an internal Steering Committee (or appropriate governance entity)

Who are Virtual Corporation Managed Services Programs for?

We find our programs are best suited for companies with the following criteria:

• No/ Small Business Continuity department
• Limited Budget
• Outdated Business Continuity Plans/Program
• Internal audit/regulatory requirements

BCaaS 3-Year Notional Timeline

Our managed services approach focuses on building a sustainable program. Typical engagements last between 1-3 years to ensure we ingrain the ideas of business continuity into the corporate culture.

Here is a sample of how we’d work with you on engaging your organization and growing the program’s maturity.

Year 1 

Initiation of Program 

• Maturity Assessment (Where are we now?)
• Program Structure
• Business Impact Analysis (BIA)
• Inaugural Business Continuity Plans (BCPs)

Year 2

Implementation/ Planning 

• Employee Awareness Training
• Annual update of BIA & BCPs
• Update Business Continuity Plans
• Expansion of BC Program to include additional Business Functions or Departments
• Conduct Tabletop Exercises

Year 3

Program Improvement & Maturity 

• Employee Awareness Training
• Annual update of BIA & BCPs
• Update Business Continuity Plans
• Expansion of BC Program to include additional Business Functions or Departments
• Conduct Tabletop Exercises
• Identification of risk failure points
• Implementation of risk reduction strategies

Business Continuity Maturity Model^® 

Assess the current state of your business continuity capabilities to demonstrate improvements over time.

This includes:

• Unlimited access to Virtual's online BCMM assessment tools & BCMM Maturity Scorecard
• Consultant training and guidance on use of tools
• In-house assessment during set intervals of the engagement
• Roadmap on areas to improve

Business Impact Analysis (BIA)

Facilitate the introduction of a business impact analysis for your company

Business Continuity Planning 

Create and maintain business recovery plan(s)

This includes:

• Use of Sustainable Planner for data collection and reporting
• Up to 10 departmental Business Continuity Plans that includes one-on-one meetings with your stakeholders to collect recovery and ancillary data
• Actionable departmental Business Continuity Plans for each department
• "Desk checks” to review the plan with the organization and departmental leaders
• Review and updates to the plans in multi-year engagements

Business Continuity Exercise

A scenario-based workshop to test your stakeholders’ current state ability to implement their business continuity plans

This includes:

• Scenario-based tabletop workshop & associated materials
• Consultant validation of plans and current capabilities of the departmental recovery teams
• Final documented After-Action summary of strengths, vulnerabilities and improvements
• Performed in Years 2 & 3

Sustainable Planner® (SP)

Additional Modular Services

Program Design

Get your program started through a focused discussion & alignment workshop

• Consultant led workshop
• Program Design Workshop materials and templates for use
• Roadmap on how to roll-out the agreed upon improvements

Site Risk Assessment 

Assess your site’s natural, technical, environment, human, hazmat, and safety risks

• Workshop lead discussion using SP’s Hazard Risk Assessment tool (HVA)
• Risk Scorecard(s)
• Recommendations for remediation
  
  

Vendor Risk Assessment 

Assess your third parties and develop strategies to improve your resiliency

• Identification of your critical vendors`
• Assessment of your top critical vendors resiliency capabilities
• Vendor Risk Scorecard(s)
• Executive Vendor Risk Presentation
• Recommendations for Remediation Strategies

Awareness Training 

Promote training for, awareness, understanding and buy-in of your business continuity program

• Identify audience(s)
• Develop messaging strategies
• Identify training approaches, i.e. webinars, on-line training, etc.
• Develop content

Pandemic Planning 

Review and update your pandemic plan or establish one if you do not have one

• Critical Functions
• Remote work strategies, requirements and capabilities, playbook
• Health and social distancing practices and policies
• Vendor/3rd party/supply chain risk and remediation strategies

Risk Identification

Get your program started through a focused discussion & alignment workshop

• Consultant led workshop
• Program Design Workshop materials and templates for use
• Roadmap on how to roll-out the agreed upon improvements